88fb Privacy Policy

Scope of the Policy

This privacy policy applies to all services, websites, and related applications of the 88fb platform. It applies whenever you create an account on 88fb, log in, play games, make a deposit or withdrawal, or contact customer support.

This document is linked to our Terms and Conditions and both documents should be read together.

Key Definitions

• "Personal Information" — Any information that can directly or indirectly identify an individual.
• "Processing" — Any operation involving the collection, storage, modification, transfer, or deletion of information.
• "User" — Any person, registered or unregistered, on the 88fb platform.
• "Third Party" — Any person or organisation other than 88fb and the user.
• "Services" — Online casino, sports betting, live casino, and other features offered by 88fb.

Acceptance of the Policy

By using 88fb's services, you are considered to have read, understood, and agreed to this privacy policy. If you do not agree with this policy, you are requested not to use 88fb's services.

Registration and Identity Information

When you create an account on 88fb, we collect the following information:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID card or passport details for identity verification

Financial Information

To make deposits and withdrawals on 88fb, you use bKash, Nagad, or Rocket. Information related to these transactions — such as mobile banking number, transaction amount, and reference number — is recorded in our system. Complete financial data is processed directly through the mobile banking provider; 88fb does not store full PINs or transaction passwords.

Usage Information

Certain information is generated automatically when you use 88fb:

• Gaming history — which games you played, bet amounts, and winnings
• Login time, session duration, and device used
• IP address and browser information
• Records of contact with customer support

Voluntarily Provided Information

When you contact customer support, submit feedback, or report an issue, what you write or say may also be recorded as information. This is used solely to resolve the matter in question.

Direct Collection

Information you provide yourself during account registration, login, deposits, withdrawals, and contact with customer support is collected directly.

Automatic Collection

When you use the 88fb website or app, information is collected through cookies, local storage, and similar technologies. This information is used to improve the functionality of the site and to detect fraudulent activity.

From Third Parties

Information may sometimes be collected from trusted third-party services when needed for identity verification or fraud prevention. In such cases, information is obtained only through legally permitted means.

Service Operations

We use the collected information for the following purposes:

• To create and manage your account
• To verify login and identity
• To process deposits and withdrawals
• To personalise the gaming experience
• To deliver bonuses and promotions correctly

Security and Fraud Prevention

User login data and transaction patterns are analysed to ensure the security of the 88fb platform and to detect fraudulent activity. This information plays an important role in identifying multiple accounts, unusual betting patterns, or suspicious transactions.

Customer Support Improvement

Records of communication are kept to maintain the quality of customer support and to resolve your issues quickly. 88fb's support team provides assistance in both Bengali and English around the clock, and the details of each conversation are used to improve service quality.

Legal Obligations

Certain information may be stored and processed as required to comply with applicable laws and regulations. When a valid request is received from a competent authority, information is provided in accordance with the law.

Responsible Gaming

We monitor user gaming behaviour so that assistance can be provided in a timely manner if unusual or risky patterns are identified. Our responsible gaming guidelines cover this in detail.

General Policy

88fb does not sell your personal information to third parties for commercial purposes. Information is shared only when it is necessary for service operations or legally required.

Service Partners

Limited information may be shared with the following types of partners directly involved in providing the service:

• Payment processors: bKash, Nagad, and Rocket for transaction verification
• Game software providers: Minimum information required to manage game sessions
• Identity verification services: For account verification
• Technical service providers: For platform maintenance and security

Each partner has a data protection agreement in place and may use the information only for the specified purpose.

For Legal Requirements

Information may be disclosed to comply with court orders, valid demands from competent authorities, or legal obligations. In such cases, 88fb endeavours to disclose as little information as possible.

In Business Changes

In the event of a merger, acquisition, or other corporate change, user information may be transferred. In such situations, the new authority will be bound to uphold the same privacy standards.

What Are Cookies

Cookies are small text files stored in your browser. 88fb uses cookies for the website to function properly.

Types and Use of Cookies

• Essential cookies: Keeping login sessions active and ensuring security — these cannot be disabled.
• Functional cookies: Remembering your preferences (language, theme).
• Analytics cookies: Understanding overall usage patterns to improve the service.
• Security cookies: Detecting multiple sessions on the same account or suspicious activity.

Cookie Controls

You can disable non-essential cookies from your browser settings. However, disabling some cookies may cause certain features of 88fb to not work properly.

Security Measures

88fb takes the following technical and administrative measures to protect your information:

• Data transfer through SSL/TLS encryption
• Password hashing — no password is stored in plain text
• Server access controls and regular security audits
• Automated monitoring to detect suspicious activity
• Staff data protection training and access policies

Data Retention Period

Information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a specified period due to legal obligations, dispute resolution, or security needs. Once the period expires, information is securely deleted or anonymised.

In Case of a Data Breach

If an unexpected data breach occurs, 88fb will promptly identify the issue, take steps to limit the damage, and notify affected users in accordance with applicable law.

Right to Access Information

You may request from 88fb at any time to know what information is stored about you. Following such a request, the information will be provided within a reasonable time.

Right to Correct Information

If any of your information is incorrect, you may request a correction. Some account details can be changed directly from profile settings; for others, you will need to contact customer support.

Right to Delete Information

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information immediately due to legal obligations, ongoing disputes, or security reasons.

Right to Object to Processing

You may object to the use of your information for marketing or profiling purposes. In such cases, only the processing necessary for service operations will continue.

How to Exercise Your Rights

To exercise any of the above rights, contact customer support via live chat or email. You will receive a response within a reasonable time after your identity has been verified.

Age Restriction

All services of 88fb are only for individuals aged 21 or above. For ages 21+ Account registration by minors is strictly prohibited.

Identity Verification

An age verification process must be followed at the time of registration and before withdrawals above a certain amount. Identity information collected for this purpose is used only for age and identity verification.

Discovery of Minor's Information

If it is verified that a user is under 21, that account will be immediately closed and the stored information will be processed in accordance with the law.

Right to Make Changes

88fb reserves the right to change this privacy policy as needed. The policy may be updated when the scope of services expands, new technology is added, or legal changes require it. Learn more about 88fb by visiting our About Us page.

Notification of Changes

Users will be informed of significant changes via email or through notifications within the platform. Continued use of 88fb after changes are made will be considered acceptance of the updated policy.

Policy History

The date of each update is noted at the top of this page. Older versions can be requested if needed.